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Generative AI

Generative AI tools built around your own content.

Generative AI writes text, summarises documents and answers questions in plain language. We build tools on large language models (LLMs) that draw on your own data and follow your rules.

A tender question, a policy query or a product to describe.

The model draws only on your approved documents and data.

Drafts arrive in your format, with the sources they used.

People check and approve before anything is sent or published.

What you get
01Answers from your contentReplies based on your documents and records, with links to the source.
02Faster first draftsReports, proposals and replies drafted in your house style for staff to finish.
03Control over useClear rules on what the tool may say, which data it sees and who can use it.

How we deliver

Four stages, each ending with something you can see and review before the next one starts.

01

Define

We agree the job the tool must do, who will use it and what a good answer looks like.

02

Prepare

We gather, clean and organise the documents and data the tool will draw on.

03

Build

We build the tool, choose a suitable model and test answers against real questions.

04

Refine

We review usage and feedback after launch and improve answers, sources and costs.

AllThreads.ai

A sales campaign involves research, writing, sending and scheduling, usually spread across several tools and people.

Selected work · AllThreads.aiAnimated illustration
ResearchWriteSendScheduleCoordinatoragent“Run the Q3 outreach campaign”
AI sales automation: multi-agent campaign orchestration

What we built

  • A coordinating AI agent that assigns each step of a campaign
  • Specialised agents for research, writing, sending and scheduling
  • Every step tracked through to completion
What it changed

One campaign runs from a single instruction, with every step recorded for the sales team to review.

Delivered by Hoki and its engineering partners. Product and client names belong to their owners.

Discuss a similar project

The technology we build with

We pick tools around your existing systems, your team and how the product will be run.

Models
OpenAIAnthropic ClaudeGoogle GeminiLlamaMistralQwen
Retrieval and apps
LangChainLlamaIndexpgvectorElasticsearchQdrantFastAPI
Hosting and testing
vLLMOllamaAWS BedrockAzure OpenAILangfuseDocker

Where this applies

The same engineering, shaped by the rules and realities of each sector.

Financial services

Summarising research, drafting client reports and answering policy questions.

Healthcare

Drafting discharge notes and answering staff questions from clinical guidelines.

Media and broadcast

Drafting scripts, summarising footage logs and producing captions and metadata.

Retail and e-commerce

Writing product descriptions at scale and answering shopper questions from catalogues.

Manufacturing

Answering technician questions from manuals and drafting maintenance reports.

Public sector and education

Drafting replies to public enquiries and preparing course material for teachers.

Frequently asked questions

Will the AI make things up?

Language models can produce wrong answers. We reduce this by making the tool answer from your documents, showing its sources, testing it against real questions and telling users to check important outputs.

Will our data be used to train public models?

Not if we set it up correctly. We use business services that do not train on your data, or run open models in your own environment. We confirm the arrangement with you in writing.

Can it connect to our document systems?

In most cases, yes. We connect to common file stores, intranets and databases, and respect existing access rights so people only see answers from content they are allowed to read.

Can we start small?

Yes. A single team and one type of document is a good first step. It shows real value quickly and helps decide what to extend next.

Another question? Email hello@hoki.co

Put your own knowledge to work

Tell us which documents your team searches most. We will suggest a first generative AI tool around them.

Discuss your project
Start a project

Tell us what you want to build.

Share a few details about your generative AI project. We will reply with questions and a suggested next step.

  1. What problem you want solved
  2. What you already have in place
  3. Any timing or budget you are working to
Start a project

Tell us what you want to build

A few details help us bring the right people to the first call.

What do you need help with?
Where are you today?
Prefer email? hello@hoki.co