One process or intelligence problem worth solving first.
Bring in the relevant information, systems and context.
Set up models and agents, and define the controls.
Measure outcomes against today, then expand what works.
Getting started
Start with one real business problem.
Nobody deploys the whole architecture on day one. A POLARIS IQ engagement starts with one process or intelligence problem, measures the result against today, and grows from there.
What you get
01One problem, clearly scopedA single process or question, with the systems and people it involves.
02Results you can measureOutcomes are compared with how the process runs today.
03A clear path to growFrom one use case to connected workflows and, in time, the wider business.
How we deliver
Four stages, each ending with something you can see and review before the next one starts.
01
Choose
Agree one process or intelligence problem, its owner and what a good result looks like.
02
Connect
Connect the relevant information and systems, and establish the business context.
03
Configure
Set up models and agents, define the controls, and deploy with the process owner.
04
Measure
Measure outcomes against how the process runs today, then decide how to expand.
What we buildOur getting started capabilities
Choose the problem
Pick one process or intelligence problem worth solving first.
Discuss thisConnect the information
Bring in the documents, records and data the problem depends on.
Discuss thisConnect the systems
Link the systems involved, usually read-only at the start.
Discuss thisEstablish context
Build the picture of customers, assets and processes the problem touches.
Discuss thisConfigure models and agents
Choose models for each task and set up the agents that will do the work.
Discuss thisDefine controls
Set permissions, approvers, limits and the level of autonomy.
Discuss thisDeploy
Put the first phase into daily use with the people who own the process.
Discuss thisMeasure, then expand
Compare outcomes with today, then decide what to widen next.
Discuss thisA first phase on late customer orders
A manufacturer's customers often ask why their orders are late. Staff have to piece the answer together from four different systems.
ExampleAnimated illustration
A first phase could cover
We agree scope with you before work starts. For this kind of request, a first phase usually covers:
- Read-only connections to orders, logistics, supplier portal and production data
- Answers to why an order is late, traced across systems with sources shown
- Suggested next steps sent to the operations manager, with results measured
A typical project, described to show the shape of the work. It is not a specific client.
Scope something similarFrom the Hoki portfolio
The technology we build with
We pick tools around your existing systems, your team and how the product will be run.
First phase covers
One processRelevant informationRelevant systemsBusiness contextModels and agentsControls
How it grows
One use caseOne workflowMultiple connected workflowsCross-function intelligenceEnterprise intelligence
Runs on
Your cloudOn-premiseEdgeOn-premise appliances
Where this applies
The same engineering, shaped by the rules and realities of each sector.
Manufacturing
A first phase on late orders, linking production, suppliers and shipments.
Financial services
A first phase on unusual payments, linking transactions, devices and client records.
Media and broadcast
A first phase on live event readiness, linking audience, capacity and advertisers.
Energy and utilities
A first phase on asset maintenance, linking sensors, crews and contracts.
Healthcare
A first phase on patient flow, linking arrivals, beds and rostering.
Logistics and supply chain
A first phase on late shipments, linking bookings, carriers and customers.
Frequently asked questions
What makes a good first problem to solve?
A real problem that matters to the business, has a clear owner, and draws on information spread across more than one system. It should be possible to compare results with how the process runs today.
How is it priced?
It depends on the problem, the systems involved and where POLARIS IQ will run. We agree the scope and cost after an initial discussion, before any work starts.
Do we need to change our systems?
No. POLARIS IQ connects to the systems you already run, usually read-only at first. Write-back is added only through approved actions.
What happens after the first phase?
If the results hold up, it grows step by step: from one use case to one workflow, then multiple connected workflows, cross-function intelligence and, in time, enterprise intelligence.
Another question? Email hello@hoki.co
Discuss your requirements
Tell us the business problem you want to solve first. Email hello@hoki.co or use the form.
Start a project
Tell us what you want to build.
Share a few details about your getting started project. We will reply with questions and a suggested next step.
- What problem you want solved
- What you already have in place
- Any timing or budget you are working to
Start a project
Tell us what you want to build
A few details help us bring the right people to the first call.
Thank you.
Your enquiry is with our team. Here is what happens next.
1We read your enquiry and bring in the people best placed to help.
2We reply by email to arrange a call at a time that suits you.
3On the call, we agree a clear next step, with scope and cost.
More in POLARIS IQ
How it works
POLARIS IQ connects your systems, keeps a live picture of your busines
OpenDecision trace
Every POLARIS IQ decision leaves a trace you can read: the signals, th
OpenGraduated autonomy
POLARIS IQ does not need approval for everything, and it does not act
OpenControl and security
The POLARIS IQ control plane governs how intelligence, agents and mode
OpenFor IT teams
POLARIS IQ is designed to sit inside your architecture, security model
OpenUse cases
Market, Revenue, Finance, Operations, Knowledge, Media and Vision Inte
OpenMarket Intelligence
Market Intelligence follows markets, industries, competitors and compa
OpenRevenue Intelligence
Revenue Intelligence connects customers, pipeline, pricing and commerc
OpenFinance Intelligence
Finance Intelligence reads invoices, payments, spending and cash in th
OpenOperations Intelligence
Operations Intelligence follows your processes, resources, schedules a
OpenKnowledge Intelligence
Knowledge Intelligence connects your documents, records, manuals and t
OpenMedia Intelligence
Media Intelligence connects content, audiences, assets, engagement and
OpenVision Intelligence
Vision Intelligence uses images, video and camera feeds to see what is
Open